The Cardrona Crown: How to join, track and win

These Terms of Use (“Terms”) govern your access to and use of the Cardrona & Treble Cone mobile application (the “App”). The App is operated by RealNZ Limited and/or Cardrona Alpine Resort Limited (“we”, “us” or “our”). By downloading, installing or using the App you agree to these Terms. If you do not agree, you must not use the App.

Your data and privacy We collect and use your personal information (including device, location and usage data) to operate the App. This is handled in line with our Privacy Policy. Location tracking If you choose to enable tracking, we will collect and use your location and activity data. You can turn this off at any time in your device settings. Notifications (including marketing) If you enable push notifications, you agree to receive messages from us, including marketing or promotional notifications (while you are on the mountain) and service updates. You can manage or turn these off at any time in your device or App settings. App availability and accuracy We do our best, but the App may not always be available, error-free or accurate. Features like activity tracking may be affected by device or GPS limitations. Use of the App The App provides services relating to Cardrona Alpine Resort and Treble Cone, including features such as lift pass access using Bluetooth, activity tracking, resort maps and information, account management, notifications and other digital services.

Certain App features require access to device permissions and functionality. Depending on the features you choose to use, the App may request permission to access:

location services; Bluetooth; camera access; notifications; and other device features required for operation of the App. The App will only access these permissions with your approval through your device settings. You may disable permissions at any time through your device settings, however some App features may not function if required permissions are disabled.

The App may allow you to use device-based authentication features (such as Face ID or fingerprint recognition) to access your account or certain App features. These features are provided by your device and we do not collect or store biometric information.

Privacy and Personal Information We collect and process personal information in accordance with our Privacy Policy. Our Privacy Policy explains how we collect, use, disclose and protect personal information.

Use of the App may involve additional data processing related to App functionality, including location data, device information and lift access data. We may receive this information through our service providers or other third parties.

By using the App you acknowledge that your information may be processed as described in these Terms and our Privacy Policy.

Location Tracking and Activity Data The App may allow you to track skiing, snowboarding or mountain biking activity. If you enable tracking features, the App may collect and process GPS location data, activity metrics (runs, speed, vertical descent, distance), device identifiers and analytics data. The App may employ the use of cookies, web beacons and similar tracking technologies to collect such information. This information may be used to:

provide activity statistics and maps; support safety and operational analysis; and deliver relevant in-App content, notifications and offers, including location-based updates and promotional messages. Location tracking is optional and can be disabled through your device.

By enabling tracking features within the App, you consent to the collection, use and processing of your location data for the purposes described in these Terms and our Privacy Policy.

Sharing of Activity Data The App may allow you to share certain information with other App users, including your username, profile information and activity data (such as activity routes, statistics and performance data). Any information you choose to make public or share through the App may be visible to other App users and, in some cases, more broadly. You are responsible for any information you choose to share and should ensure that you are comfortable making that information available to others. We are not responsible for how other users or third parties use information that you choose to make public through the App.

From time to time during the Winter 2026 season, the App may run activity-based challenges available to App users (“Challenges”). Each Challenge may have its own milestones, activity filters, entry period, number of winners and prizes, as set out within the App at the time that Challenge is live. These Terms apply generally to all Challenges run through the App during Winter 2026.

Cardrona Alpine Resort Limited, Treble Cone and RealNZ Limited, together with their employees, contractors and representatives of any of the foregoing, are not eligible to enter or win any Challenge.

We reserve the right to disqualify any participant from a Challenge, and to withhold or withdraw any prize, at any time, where we reasonably believe that participant has breached these Terms, manipulated or falsified activity data, used automated, fraudulent or unauthorised means to register milestones, or otherwise acted in a manner that compromises the fairness or integrity of the Challenge.

Challenge milestones, rankings and results are determined using activity data recorded through the App and are subject to the same accuracy limitations set out in the “Disclaimer” section below. We reserve the right to amend, suspend, extend or cancel any Challenge, or vary its rules, prizes or eligibility criteria, at any time and without prior notice.

For see here for our full Terms & Conditions or Privacy Policy.